Privacy is very important for Blackpier so we will maintain an open and clear position when dealing with your personal data.
We want you to know that we have a policy that indicates how your personal data is treated and protected.
For what purposes do we use your personal data?
We will use your personal data to manage your online purchases through the processing of your orders and returns that have taken place when using any of our online services, as well as to be able to send you notifications about the status of your orders or notify you of any incident with the shipment of the items purchased.
We will also use your personal information to manage your payments properly.
In case of any claim, complaint or issues related to the warranty of the purchased items, we will use your personal data to manage it.
We will use your personal data to identify you and verify your legal age to make purchases online, confirming in the same way your address with external partners to Blackpier.
Which of your personal data do we use?
We can classify them in the following categories:
Contact information such as: your name, address, email and contact telephone number.
Data of your measurements profile.
Data of your order.
Historical purchases made.
Who can access your personal data?
Your personal data that reach third parties in our hands, are only used to provide the services discussed above effectively and efficiently. We refer to companies that check your address, communication companies that are responsible for notifying you of the shipment of your order, warehouses and other companies related to the delivery of your order, platforms that help us with the management of your payment.
We remind you that most of these companies that receive your data have the right or obligation to use your personal data.
In no case do we send, sell or exchange your personal data with third parties unrelated to Blackpier. The data that is sent to third parties, will be used only to offer our services in the best possible way. We will tell you in detail what are the types of third parties that can access your personal data for each specific processing activity.
How long do we keep your personal information?
Your personal data will remain in our system all the time, even until you stop being our client.
We consider that you are our client until you tell us otherwise.
We remind you that you will have the right to close your account at any time. In case you want to do it, your account will cease to exist and you will be considered an inactive client. However, we will keep your personal data indefinitely in case of any legal requirement or pending litigation.
Who is responsible for the processing of your personal data?
The person responsible for processing the personal data you provide to us is the company Blacktex ltd, which is responsible for the aforementioned personal data in accordance with the applicable regulations on data protection.
Responsible company: Blacktex ltd.
Where do we store your personal data
Your personal data is stored within the European Economic Area (EEA). However, it is also possible to send and manage your data in a country outside the EEA. Any sending of your data will be done in accordance with the applicable laws.
In the case of sending your personal data outside the EEA, Blackpier will use Contractual Clauses Data protection type adopted by the European Commission and the EU - US Provability Shield. as a guarantee of those shipments made to countries that are not suitable for the current European Commission.
What is the legal basis for the treatment of your personal data?
The processing of personal data in your account is based on the consent you give us at the time you create your Blackpier account.
The treatment of your data to provide you with relevant information about the product is based on our legitimate interest.
If you place an order, it is necessary that Blackpier process your personal data in order to comply with the administration and delivery service of the order in your name.
In case of placing an order, the processing of your personal data by Blackpier is necessary for the fulfillment of the management service and delivery of the order made in your name.
What are your rights?
Right of access:
Anyone has the right to know if Blackpier is treating your personal data in any way or not. To get rid of doubts, you can contact us via email so we can send you the personal information we are dealing with.
Right of portability of your personal data:
You have the right to ask Blackpier to limit the treatment of your personal data in particular, given the following cases:
In case you object to the processing of your personal data in relation to the legitimate interest of Blackpier. In this case, Blackpier will have to limit any processing of such personal data until the legitimate interest is verified.
In the event of a claim that your personal data is not correct, Blackpier must limit any processing of such data until the correction of these data can be verified.
In case the treatment is illegal, you can object to the deletion of your personal data. Instead, you can ask for the limitation of its use.
If Blackpier stops needing your personal data, but you need them for any management, defense and / or claim in progress.
Use of rights
At Blackpier we take the protection of your personal data very seriously. Therefore, we have a customer service staff specialized in managing your requests regarding the aforementioned rights. In any case, you can contact them here: [email protected]